At 92je, we take the privacy of our Pakistani players seriously. This Privacy Policy explains precisely what personal data we collect, how we use it, who we share it with, how long we keep it, and what rights you have over your information. We are committed to handling your data responsibly and transparently.
These six principles sit at the heart of how 92je handles your personal information. The full legal text follows below.
All data transmitted between your device and the 92je platform is protected by industry-standard SSL/TLS encryption. Your account credentials and financial details are stored in encrypted form and never transmitted in plain text.
92je does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Any data sharing with payment processors or game suppliers is strictly limited to what is necessary to deliver our services.
You have the right to access, correct, or request deletion of your personal data at any time. Requests are handled by our support team within 30 days. Certain legal retention obligations may limit deletion in specific circumstances.
Your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card payment details are processed securely through certified payment gateways. 92je does not store full card numbers on its own servers.
92je only retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by our regulatory and legal obligations. Account data is reviewed periodically and purged when retention periods expire.
92je uses cookies and similar tracking technologies only to improve your experience, maintain session security, and analyse platform usage. We clearly explain which cookies are used and allow you to manage your preferences.
Please read this Privacy Policy carefully. By registering for or using the 92je platform, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the platform immediately.
This Privacy Policy ("Policy") describes how 92je ("we", "us", "our", "the Platform") collects, uses, discloses, and protects the personal information of users ("you", "the User") who access or use the 92je website at 92je.net and all associated services, including sports betting, live casino, slot games, and account management features.
92je is committed to protecting the privacy and security of all players on our platform, including our growing community of users across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, and beyond. We understand the trust you place in us when you share personal information, and we take that responsibility seriously.
This Policy applies to all personal data collected via the 92je website, mobile browser interface, customer support channels, and any other touchpoint through which you interact with the 92je platform. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.
For the purposes of applicable data protection legislation, 92je acts as the data controller in respect of the personal data collected through this platform. As data controller, 92je determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
92je operates under an international gaming licence and adheres to the data protection requirements set out by its licensing authority. Our data protection practices are reviewed regularly to ensure continued compliance with applicable laws and regulatory expectations.
Contact for data matters: All data protection enquiries, access requests, and complaints should be directed to our support team at [email protected]. We aim to acknowledge all data-related correspondence within 5 business days.
92je collects several categories of personal data depending on how you interact with our platform. The following table sets out the main categories of data we collect and examples of the specific data points within each category:
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, city of residence (e.g., Karachi, Lahore, Islamabad) | Account communication, support, fraud prevention |
| Financial Data | Payment method type (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/MC), transaction history, PKR account balances | Processing deposits and withdrawals, AML compliance |
| Verification Data | Copies of government-issued ID, proof of address documents, payment method verification screenshots | KYC compliance, regulatory obligations |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, bets placed, betting markets accessed, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support resolution, quality assurance, dispute handling |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS, preferred game categories | Delivering relevant promotional communications |
92je does not collect any special categories of sensitive personal data (such as health data, biometric data, or data revealing racial or ethnic origin) unless this is strictly required for regulatory compliance purposes and you have been separately informed.
We collect personal data through the following channels and methods:
92je uses your personal data for the following purposes:
92je processes your personal data on the following legal grounds, depending on the specific processing activity:
92je does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only to the extent strictly necessary:
No Unauthorised Sharing: 92je will never share your personal data with advertisers, data brokers, or any other commercial third party for marketing or profiling purposes without your explicit consent.
Given that 92je operates under an international gaming licence and uses globally distributed technology infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Such transfers occur only where:
Where data is transferred internationally, 92je takes reasonable steps to ensure that your data receives a level of protection equivalent to that which it would receive within a jurisdiction with comparable data protection standards.
92je retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required or permitted by law. Our general retention guidelines are as follows:
92je uses cookies and similar technologies (including web beacons and local storage) to operate and improve the platform. The types of cookies we use are as follows:
You can manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 92je platform. 92je does not use cookies to serve third-party advertising on its platform.
Depending on the data protection laws applicable in your jurisdiction, you may have the following rights in respect of your personal data held by 92je. To exercise any of these rights, please contact our support team at [email protected].
Request a copy of the personal data 92je holds about you, along with information about how it is used and who it has been shared with.
Request correction of any inaccurate or incomplete personal data we hold about you. We will update our records promptly upon verification.
Request deletion of your personal data where it is no longer necessary, subject to our legal obligations to retain certain records under AML regulations.
Request that we restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.
Request a copy of your personal data in a structured, machine-readable format so you may transfer it to another service provider where technically feasible.
Object to processing of your data based on legitimate interests, including profiling for marketing purposes. You may opt out of marketing at any time.
Response Timeframe: 92je will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, with notification provided to you.
92je implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 92je takes all reasonable precautions to secure your data, no internet transmission or electronic storage system is entirely foolproof. You are encouraged to use a strong, unique password for your 92je account and to keep your login credentials confidential at all times.
92je is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. All users are required to confirm they are 21 years of age or older during the account registration process, and identity verification is used to enforce this requirement.
Under-21 Accounts: If 92je becomes aware that personal data has been collected from a user who is under 21 years of age, we will immediately close the account, delete all associated personal data, and return any deposits made, in accordance with our regulatory obligations and Responsible Gaming Policy.
92je reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform features. The effective date at the top of this document will be updated whenever material changes are made.
Where changes are material, 92je will notify registered users via email or by displaying a prominent notice on the platform prior to the changes taking effect. Your continued use of the 92je platform following notification of any changes constitutes acceptance of the revised Privacy Policy. If you do not agree with the revised policy, please cease using the platform and contact our support team to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 92je handles your personal data, please reach out to our team using the contact details below:
Quick Tip: For the fastest resolution of account-specific data matters — such as accessing your account history or updating personal details — our 24/7 live chat support is the most efficient channel.
Your data is safe with 92je. Join thousands of Pakistani players enjoying cricket betting, live casino, and slots — all in PKR, all under one secure account.
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