92je Terms & Conditions

1. Introduction & Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you") and 92je ("the Platform", "we", "us", "our") governing your use of the website located at 92je.net, including all sub-pages, services, features, and content offered thereon (collectively, the "92je Platform").

92je operates as an online casino and sports betting platform under an international gaming licence. These Terms apply to all forms of access and use of the 92je Platform, including access via desktop browser, mobile browser, or any other compatible device. By proceeding beyond the homepage or by completing the account registration process on 92je, you are deemed to have accepted these Terms unconditionally.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and any other document on the 92je Platform, these Terms shall prevail unless expressly stated otherwise.

2. Eligibility

To register for and use the 92je Platform, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. 92je strictly prohibits access by minors. Age verification may be requested at any time and failure to verify will result in account suspension.
• You must be accessing the Platform from a jurisdiction in which online gambling is not expressly prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of an employee of 92je or any of its affiliated companies, game suppliers, or payment providers.
• You must not be classified as a problem gambler or have previously been self-excluded from the 92je Platform or any affiliated gaming platform.
• You must be acting on your own behalf and not as an agent or representative of any third party.
• You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction.

3. Account Registration

To access the full features of the 92je Platform — including placing bets, playing casino games, and claiming bonuses — you must create a registered account. The following conditions apply to account registration and maintenance:

• One Account Per Person: Each individual is permitted to hold only one active account on the 92je Platform. Duplicate accounts will be closed and associated balances may be voided.
• Accurate Information: You must provide truthful, accurate, and complete information during the registration process. This includes your full legal name, date of birth, valid email address, and contact number.
• KYC Verification: 92je reserves the right to request identity verification documents (including a valid government-issued ID, proof of address, and proof of payment method) at any stage. Accounts that fail to pass KYC verification may have withdrawals suspended until verification is complete.
• Account Credentials: You are solely responsible for maintaining the confidentiality of your username and password. Any activity occurring under your account will be deemed to have been authorised by you.
• Account Sharing: Sharing your account credentials with any other person, or allowing any third party to operate your account, is strictly prohibited and constitutes grounds for immediate termination.
• Notification of Breach: You must notify 92je immediately if you suspect any unauthorised access to or use of your account. Contact our 24/7 support team via live chat or email at [email protected].

4. Deposits & Withdrawals

All financial transactions on the 92je Platform are conducted in Pakistani Rupees (PKR). The following terms govern deposits and withdrawals:

• Accepted Payment Methods: 92je currently accepts deposits and processes withdrawals via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and Visa/Mastercard cards.
• Minimum Deposit: The minimum deposit amount is Rs 500. Minimum and maximum limits for specific payment methods are displayed at the time of transaction.
• Withdrawal Processing: Withdrawals are processed to the same payment method used for the original deposit, where technically possible. JazzCash and EasyPaisa withdrawals typically process within a few hours; bank transfers may take one to three business days.
• Verification Before Withdrawal: 92je may require full KYC verification to be completed before processing any withdrawal. This is a regulatory requirement and is not waivable.
• No Third-Party Funding: You may only deposit from payment accounts registered in your own name. Deposits from third-party accounts are not accepted and will be returned, minus any processing fees incurred.
• Currency: All account balances, bets, winnings, and bonuses are denominated in PKR. 92je does not accept foreign currency deposits directly.

5. Betting Rules

The following general betting rules apply to all sports and events available on the 92je sportsbook, including cricket, basketball, football, and all other markets:

• Bet Acceptance: A bet is only confirmed once you have received an on-screen confirmation and a unique bet reference number is issued. 92je reserves the right to refuse or restrict any bet without providing a reason.
• Odds: All odds are displayed in decimal format by default. Odds are subject to change at any time before a bet is placed and confirmed. Once a bet is confirmed, the odds at that point are fixed and will not change.
• In-Play Betting: Live in-play betting is available on selected events. In-play odds may be suspended at any time during an event. Bets placed during a suspension will be void.
• Void Bets: 92je reserves the right to void bets in circumstances including but not limited to: obvious pricing errors, match abandonment, incorrect market formation, or evidence of manipulation.
• Maximum Winnings: Maximum payout limits apply per event and per bet type. These limits are displayed within the relevant market before a bet is placed.
• Minimum Stake: The minimum stake per bet is Rs 100 unless otherwise stated for a specific market or event.
• Cricket-Specific Rules: For PSL, international cricket, and ICC tournament markets, detailed sport-specific rules are published separately within the cricket section of the 92je Platform. These rules govern outcomes in the event of rain interruptions, DLS method application, and other match-specific variables.

6. Casino Games

92je offers a range of casino games including live dealer tables (baccarat, roulette, blackjack, Dragon Tiger), video slots, crash games, and table game variants. The following terms apply to all casino game play:

• RNG Certification: All non-live casino games on the 92je Platform use certified Random Number Generator (RNG) software that has been independently tested and certified for fairness by recognised third-party testing laboratories.
• Live Casino: Live dealer games are streamed in real time from certified studio environments. Game outcomes are determined by physical game equipment (cards, roulette wheels) and are not generated by software.
• Game Malfunctions: In the event of a game malfunction, disconnection, or technical error that results in an ambiguous game outcome, 92je reserves the right to void the affected round and return the stake to the player's account.
• Return to Player (RTP): RTP percentages for individual slot games are provided by the respective game suppliers and are made available within the game information panel for each title.
• Game Availability: The availability of specific games may vary and 92je reserves the right to add, remove, or modify games at any time without prior notice.

7. Bonuses & Promotions

92je offers various promotional offers, welcome bonuses, reload bonuses, free spins, and cricket-specific boosts throughout the year. All promotions are subject to the following general conditions, as well as any specific terms published with each individual promotion:

• Wagering Requirements: All bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier is stated in the specific promotion terms. Unless otherwise stated, bonus wagering requirements must be met within 30 days of the bonus being credited.
• One Bonus at a Time: Only one active bonus may be held per account at any given time unless explicitly stated otherwise in the promotion terms.
• Bonus Abuse: 92je reserves the right to withhold, void, or confiscate bonus funds and associated winnings where it has reasonable grounds to believe that a player is abusing the promotional system. This includes but is not limited to: creating multiple accounts, hedging bets, or systematically exploiting bonus terms.
• Real Money vs Bonus Funds: Real money deposits and bonus funds are tracked separately. Real money funds are used before bonus funds in all wager settlements unless stated otherwise.
• Promotion Modification: 92je reserves the right to modify, suspend, or terminate any promotion at any time. Changes will be communicated on the Platform with reasonable notice where possible.
• PSL and ICC Promotions: Cricket-specific promotions tied to PSL or ICC events are subject to the same general bonus terms plus any match-specific conditions published at the time of the promotion launch.

8. Prohibited Conduct

The following actions are strictly prohibited on the 92je Platform. Engaging in any prohibited conduct may result in immediate account suspension or permanent termination, forfeiture of account balances, and where applicable, reporting to relevant law enforcement authorities:

• Using any automated software, bot, script, or other mechanical or electronic means to interact with the Platform.
• Exploiting any error, bug, or vulnerability in the Platform software for financial gain.
• Using the Platform to launder money or process proceeds of criminal activity of any kind.
• Engaging in any form of match-fixing, spot-fixing, or obtaining inside information to place bets.
• Registering more than one account, or registering on behalf of a third party.
• Providing false, misleading, or fraudulent information at any stage, including during KYC verification.
• Attempting to charge back or reverse any deposit transaction without first exhausting the 92je dispute resolution process.
• Colluding with other players in any live casino or poker-format game to gain an unfair advantage.

9. Privacy & Data

Your privacy matters to us. 92je collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the 92je Platform, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy. Key points include:

• Personal data collected during registration and KYC verification is used solely for account management, legal compliance, and fraud prevention purposes.
• 92je does not sell personal data to third parties. Data sharing with payment processors, identity verification services, and game suppliers is limited to what is strictly necessary for service delivery.
• All data transmitted between your device and the 92je Platform is encrypted using SSL/TLS protocols.
• You have the right to request access to, correction of, or deletion of your personal data, subject to our legal obligations to retain certain records.

10. Responsible Gaming

92je is committed to promoting responsible gaming and protecting vulnerable players. The following tools are available to all registered users and can be activated from the responsible gaming section of your account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending on the Platform.
• Loss Limits: Set a maximum loss threshold over a defined period after which the Platform will prevent further wagers.
• Session Time Reminders: Receive alerts when you have been active on the Platform for a specified duration.
• Self-Exclusion: Request a temporary cooling-off period or a permanent self-exclusion. Self-exclusion requests are processed promptly and, once activated, cannot be reversed during the specified exclusion period.
• Reality Checks: Enable periodic pop-up notifications showing your session activity and net position.

Full details of our responsible gaming commitment are available on our Responsible Gaming page. If you are concerned about your gambling habits, we encourage you to use these tools and to reach out to our 24/7 support team.

11. Limitation of Liability

To the fullest extent permitted by applicable law, 92je shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of goodwill, arising from or in connection with your use of the Platform. Specifically:

• 92je does not guarantee uninterrupted or error-free access to the Platform and accepts no liability for losses arising from service outages, connectivity issues, or technical failures beyond our reasonable control.
• 92je is not liable for any losses resulting from your failure to comply with these Terms, including losses arising from account suspension or termination due to prohibited conduct.
• 92je's total aggregate liability to you in respect of any single event or series of connected events shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

12. Termination

Either party may terminate the account relationship at any time. The following conditions apply to termination:

• By You: You may close your 92je account at any time by contacting our support team. Pending withdrawals of verified real-money funds will be processed within the standard withdrawal timeframe after account closure is confirmed.
• By 92je: 92je reserves the right to suspend or permanently close any account at its sole discretion, including for breach of these Terms, suspected fraud, regulatory compliance requirements, or any other reason deemed sufficient. Where closure is due to a breach, any balance may be forfeited.
• Effect of Termination: Upon termination, your right to access the Platform ceases immediately. Sections of these Terms that by their nature should survive termination (including liability limitations, prohibited conduct, and dispute resolution) shall remain in full force.

13. Amendments to These Terms

92je reserves the right to amend, update, or replace these Terms at any time. We will notify registered users of material changes via email or a prominent notice on the Platform. The date at the top of this document reflects the date of the most recent revision. Your continued use of the 92je Platform following notification of any changes constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact support to close your account.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which 92je holds its international gaming licence. Any dispute arising out of or in connection with these Terms or your use of the 92je Platform shall first be referred to the 92je customer support team for internal resolution. If the dispute cannot be resolved informally within 30 days, the matter may be referred to the dispute resolution process specified by 92je's licensing authority. You agree that this dispute resolution process shall be the exclusive means of resolving any claim against 92je.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 92je support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly within the 92je Platform
• Support Hours: 24/7, Pakistan Standard Time (UTC+5)